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Glowbug for iPhone

Glowbug support

Free · iPhone · iOS 26

Need a hand? Email us at glowbugapp@gmail.com. Tell us what you were trying to do, what happened, your iPhone model, and your iOS version. Please do not send private family stories, photos, recordings, transcripts, screenshots, exports, or weekly reflections.

Recording or transcription is not available

Glowbug asks for microphone and speech-recognition access only when you try voice capture. Check those permissions in the iPhone Settings app, then return to Glowbug. On-device transcription may also need Apple's language assets to finish setting up. You can always use Write instead and keep a moment without recording.

An interrupted moment appeared

If a call, a change to your headphones or speaker, app closure, or another interruption stops capture, Glowbug may preserve an interrupted moment on this iPhone. Open it to continue or review what is available, or delete it if you do not want to keep it.

Glowbug still needs to delete a recording

Your saved words can be safe even if Glowbug has not finished deleting a temporary recording. Keep Glowbug open and tap Retry audio cleanup. If the message remains, contact us without attaching the recording or transcript.

Export your data

Open Settings in Glowbug and choose Export your data. Glowbug prepares a local copy and opens the iPhone share sheet. You decide whether to save it to Files, send it to yourself, or share it another way. Treat the exported file as private family data.

Keep a copy somewhere safe

This version does not sync or back up your Moments. Glowbug cannot restore them if the app is deleted, the iPhone is lost or replaced, or its data is erased. Export your data regularly and keep the copy somewhere you trust. An export is for your records; this version cannot import it back into Glowbug.

Delete Glowbug data

Delete an individual moment from its detail view, or choose Delete your data from this iPhone in Settings to remove your saved moments, weekly reflections, photos, and unfinished moments. Your Glowbug settings stay. This cannot erase copies you previously exported or copies managed outside Glowbug.

Accounts, family sharing, and purchases

This local-first version works on one iPhone. It does not include accounts, family invitations, sharing between devices, cloud backup, subscriptions, or purchases.

Privacy or waitlist help

App content stays on your iPhone, so we cannot inspect or recover it. For questions about app privacy, or to access, correct, or delete a website waitlist email, contact glowbugapp@gmail.com. Read the full Glowbug privacy notice.

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